DinkumDoc

Introducing Virtual Clinic to
Consult With A Telehealth Doctor via Video Consultation in Real-Time

Ditch the waiting room! Consult with online Medicare claiming GPs and Specialists from anytime, anywhere in Australia.
online doctor appointment

100% Virtual - Stress Free, Hassle-free

100% Bulk Billing Available For Eligible Patients

Consult with Online Medicare claiming GPs and Specialists

Integrated With Medicare Online Claiming

No Subscription Required

Skip The Waiting Room

Meet Our Partner Practitioner

Consult with Online Medicare claiming GPs and Specialists

Services Offered By DinkumDoc

DinkumDoc is a online doctor consultation platform that is changing the way Australians get medical consultations, e-prescriptions, online medical certificates, and referrals to specialists from the comfort of their own homes, rather than having to go to a doctor’s office and wait in line with other sick patients.

How DinkumDoc Works

DinkumDoc: Your one-stop for online doctor consultation platform in Australia. Consult with Online Medicare claiming GPs and Specialists
Doctor Icon

02. Check Doctor Profile

View detailed doctor profiles for comprehensive information on their qualifications, specialties, and experience with DikumDoc online consultation solution.

Online Icon

04. Connect with HPI-I Verified GP

You'll get a text message or an email with a link to start your online doctor consultation on your favorite device. Aussie service, quick and easy!
*(Note: Healthcare Provider Identifier – Individual (HPI-I))

Contract Icon

01. Enter your or your Dependent Details

We only ask for information directly related to your telehealth service, and your details are secured and private. You will need to provide your Medicare number to be issued a prescription.

Appointment Icon

03. Schedule Appointment

Book an appointment with DinkumDoc's trusted Aussie GPs, here to give you top-notch personalized care that suits you best. Your health is our #1 concern!

Health Insurance Icon

05. Get your Healthcare Solution

During your online doctor consultation Dr may provide you e-prescription, Medical Certificate, Specialist Referral which can be delivered to you Via SMS or Email or Both.

Contract Icon

01. Enter your or your Dependent Details

We only ask for information directly related to your telehealth service, and your details are secured and private. You will need to provide your Medicare number to be issued a prescription.

Doctor Icon

02. Check Doctor Profile

View detailed doctor profiles for comprehensive information on their qualifications, specialties, and experience with DikumDoc online consultation solution.

Appointment Icon

03. Schedule Appointment

Book an appointment with DinkumDoc's trusted Aussie GPs, here to give you top-notch personalized care that suits you best. Your health is our #1 concern!

Online Icon

04. Connect with HPI-I Verified GP

You'll get a text message or an email with a link to start your consultation on your favorite device. Aussie service, quick and easy!
*(Note: Healthcare Provider Identifier – Individual (HPI-I))

Health Insurance Icon

05. Get your Healthcare Solution

During your consultation Dr may provide you e-prescription, Medical Certificate, Specialist Referral which can be delivered to you Via SMS or Email or Both.

Contract Icon

01. Enter your or your Dependent Details

We only ask for information directly related to your telehealth service, and your details are secured and private. You will need to provide your Medicare number to be issued a prescription.

Doctor Icon

02. Check Doctor Profile

View detailed doctor profiles for comprehensive information on their qualifications, specialties, and experience with DikumDoc online consultation solution.

Appointment Icon

03. Schedule Appointment

Book an appointment with DinkumDoc's trusted Aussie GPs, here to give you top-notch personalized care that suits you best. Your health is our #1 concern!

Online Icon

04. Connect with HPI-I Verified GP

You'll get a text message or an email with a link to start your consultation on your favorite device. Aussie service, quick and easy!
*(Note: Healthcare Provider Identifier
– Individual (HPI-I))

Health Insurance Icon

05. Get your Healthcare Solution

During your consultation Dr may provide you e-prescription, Medical Certificate, Specialist Referral which can be delivered to you Via SMS or Email or Both.

Why Choose Us

Consult with Online Medicare claiming GPs and Specialists, anytime and anywhere with our online doctor consultation platform. No more waiting in line, get help now!

Cloud Based Global Available

DinkumDoc offers convenient online consultations, connecting you with professionals, saving time and eliminating travel.

Data Security

DinkumDoc Servers are based in Sydney Australia & fully IRAP Complaint for security & encryption of your personal Information.

Cost-Effectiveness

DinkumDoc online Telehealth Video consultation saves cost in Driving, parking fee, waiting time and time off work.

Qualified Doctors

DinkumDoc connects you with diverse medical specialists, from GPs to specialists and other healthcare professionals.

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Not a Telehealth Patient?

Telehealth is ushering in a new era of healthcare across Australia, leveraging cutting-edge technology to provide convenient, accessible, and efficient medical services. Stay at the forefront of this transformative wave. Take advantage of the opportunity to be part of this healthcare revolution that’s shaping the future of wellness in Australia.
doctor teleconsulting patient

Are you a Pharmacy?

Your pharmacy can supply medications prescribed by our Doctors every day of the week, anywhere in Australia.
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Are you a Business?

Employee well-being is now a critical factor for productivity and staff retention. You can learn more about our virtual employee care programs.
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Have Questions? We are here to help
Frequently Asked Questions

What is DinkumDoc?

DinkumDoc.Com is a novel in-person consultations and video conferences cloud-based video health platform originating from Australia. This platform seamlessly incorporates online Medicare claiming and offers real-time validation of Medicare card and providers for in-person and video conference consultations. These consultations involve selection of or combination of face-to-face video health sessions for patients with general practitioners (GPs) and specialists from their home or office.

How does it work?

DinkumDoc.com is an exclusive online platform for physicians who are currently registered with Medicare. To communicate with patients online, the organisation uses cutting-edge technology. This feature enables them to provide medical recommendations, e-prescriptions, Medical certificates, and specialist referrals in a variety of languages in a timely manner with Bulk Billing or Private Billing GPs, Allied Health providers, and specialists.

Who can use it?

DinkumDoc is accessible to individuals with a Medicare card who need medical guidance, electronic prescriptions, medical certificates, specialist referrals, and registration on the DinkumDoc platform via their smartphone.

What is a virtual clinic?

The virtual clinic is a healthcare service that provides immediate access to a general practitioner (GP) across Australia through DinkumDoc.Com, allowing patients to consult with a GP within minutes. The selection of a general practitioner and appointment scheduling are within your control. The initial accessible general practitioner (GP) is accessible for consultation and the issuance of a real-time prescription medical certificate.

How long do the online appointments last?

Online appointments with DinkumDoc are scheduled for exactly 15 minutes, although this timeframe is contingent upon the subject matter being discussed.

Can DinkumDoc help with serious illnesses?

DinkumDoc is ideal for managing acute illnesses, repeat prescriptions, medical certificates, and specialist referrals. However, for more serious conditions, it is best to seek a specialist referral on DinkumDoc GP to consult with a Specialist or other medical professional affiliated with DinkumDoc.com in person. During an emergency, it is recommended that individuals contact emergency services as soon as possible by dialing the emergency hotline number, 000.

Is it safe?

Yes, DinkumDoc is considered safe. All our doctors are qualified and accredited by Medicare Australia, ensuring they have the necessary expertise to provide insightful advice.

Can I get medical certificates online?

Certainly! In the event that an individual is experiencing health issues and requires a medical certificate from a healthcare professional for educational or occupational purposes, DinkumDoc offers assistance in obtaining such documentation.

Is it like a real doctor's appointment?

The concept is similar to traditional medical practice in a physical clinic for non-emergencies but is conducted remotely over the internet. During online video health consultations, patients can discuss their medical concerns, specific conditions, and receive medical assessments, therapeutic alternatives, electronic prescriptions, certificates, and referrals to specialists to aid in recovery. However, it’s important to note that online video health consultations have limitations, as they differ from face-to-face interactions and physical examinations in medical consultations.

Do I get to pick my doctor?

Yes, users can choose physicians based on criteria like name, location, rating, speciality, languages spoken, billing preferences (including bulk billing and private billing), and availability that suits their schedule.

Can we use DinkumDoc for emergencies?

No, DinkumDoc is for non-emergency situations and acute diseases. If you have a medical emergency, please call 000. For health advice and non-emergencies, you can rely on DinkumDoc.

Can I use it anytime?

Yes, DinkumDoc allows you to access a list of medical professionals who have chosen their availability, ensuring that you can find help at the times they have specified.

Is it expensive?

Registration for DinkumDoc is free of charge. In the context of medical services, the term “bulk billing doctors refers to healthcare professionals who participate in a payment arrangement in which the entire cost of the consultation or treatment is directly billed to the government. The medical practitioner will not charge any fees because their compensation is provided directly by Medicare. Private billing arrangements: patients will be able to view the fee associated with a specific physician prior to making a reservation, for which they can claim a Medicare rebate. DinkumDoc will also charge a $7.99 service fee as well as a 2% payment gateway fee.

Can DinkumDoc be used for familial purposes as well?

Yes, with the consent and approval of the parties involved, family members can use DinkumDoc as caregivers.

Could you please provide information regarding the cancellation policy and refund procedures? What is the policy of DinkumDoc?

We acknowledge the significance of our healthcare provider’s valuable time, and therefore, we allow for timely cancellation or rescheduling. However, it is important to note that a 48-hour notice is required for cancellations. In the event that the cancellation notice is provided within a time frame of less than 48 hours, a refund of the fee will not be granted.